Archive

Agents faced more complaints and paid out higher levels of redress last year, industry data shows. Annual figures from the Property Redress...

Two London firms have been expelled from The Property Ombudsman (TPO) for failing to pay compensation to consumers. This brings the total...

Estate agents have been urged to be wary of complaints around market appraisals and the handling of offers. The latest annual review...

Agents are being urged to be clearer about their terms of business with clients after the public face of The Property...

Agents are being reminded to conduct health and safety checks on their listings as well as in the office. This is according...

It’s taken Russia’s invasion of Ukraine for the UK to finally take a much-needed step in the right direction to stop...

Our story yesterday on whether agents should continue to dress formally post-pandemic seemed to relight the fire on a long-time debate...

The Property Ombudsman says there’s been a big increase in enquiries to its service in recent months, despite the pandemic.  In its...

On 28 April 2021, Fixflo ran the first in a series of quarterly legal update webinars with David Smith, Partner at...

An agency that has now closed down has been expelled by The Property Ombudsman for failing to pay an award of...

There’s been a substantial 20 per cent rise in formal complaints about agents taken up by The Property Ombudsman.  The figures refer...

It’s time to draw a line in the sand and condemn our rival portals for their current charging structure. Little will...

Outsourcing important business functions such as marketing, HR and IT to attract cost savings, leverage expertise and gain greater competitive advantage is...

The Property Ombudsman (TPO) has released its annual report for 2018, showing a 16% rise in the number of complaints made...

In our previous 2 blogs we have covered the definitions of the Consumer Protection from Unfair Trading Regulations (CPRs) and what the practical...

The Property Ombudsman’s annual report reveals a significant increase in the number of formal complaints resolved by the scheme and a...

The industry’s three government-approved redress schemes have this week issued an updated version of their Memorandum of Understanding (MOU). The MOU is...

It has emerged that global property firm Savills won a case in the Court of Appeal, entitling them to claim an...

Q: What does it say on your business card? Gavriel Merkado, Founder and CEO of REalyse Q: Who are REalyse? REalyse is a big...

Chancellor Philip Hammond caught the lettings industry unaware with an incredulous Autumn Statement.  The buy-to-let sector took a bashing earlier in 2015...

Relocation Agent Network has ended the year handing out 28 awards to individuals and firms at a gala dinner in London. The...

The Property Ombudsman scheme’s annual report, just released, reveals that there has been a dramatic 32 per cent surge in the...

The Law Society of England and Wales have moved to clarify the legal position of electronic signature and have endorsed their...

A month ago we ran a quiz compiled by compliance training expert David Beaumont - and the results do not make...

This debate has been running for some time, but it tends to be the online providers of electronic checks that put...

In charitable works, as in the rest of our industry, January is a time to reflect on what’s been achieved and...

The new Lawline operated for the National Association of Estate Agents appears so far to be concentrating on calls about employment...